Privacy Policy

Privacy policy, November 23, 2018

Please note that this is an unofficial translation. The original version is available in Finnish.

1. Register holder
Suomen Alpakkavilla Oy
Petri Porkka
Lamminkulmantie 301
45810 PILKANMAA
Business ID: 2833527-5
Telephone: +358 400 405 826

2. Issues regarding the register
The customer service is available on weekdays between 2 pm and 4 pm.

3. The name of the register
The customer register of Suomen Alpakkavilla Oy

4. The purpose of the register
A register of the customers of Suomen Alpakkavilla Oy is kept in order to manage, uphold, develop and take care of customer relationships. The information on the register can also be used for marketing purposes between Suomen Alpakkavilla Oy and their customers, including online marketing.

5. The data included in the register
The information held in the register does not include any personal information about the customers if it is not necessary for the customer relationship. The register can include the following information:

– name
– phone number
– email address
– marketing bans

6. Sources of information
Our company’s primary sources of information are: the information registered by the customer themself and the events in which a customer has been using the services of Suomen Alpakkavilla Oy or has communicated otherwise with the company.

7. Disclosing information
Customer information can be disclosed outside the EU/EEA area, such as to the United States of America, according to data protection laws and the limits set by said laws.

8. The principles of data protection
The register will be upheld as a technical copy. The data is protected and the register is only used by people whose job description includes using the register.

9. The time of storing information
Any information is stored for two years after the last login/visit to the website.

10. The right to access information and the realization of accessing information
The European Union data protection law guarantees a person on the register has the right to be removed. This means, that the person on the register can demand the removal of information by submitting a request to the customer service of Suomen Alpakkavilla Oy. The request must be written and signed.